Tickitnow.com - Saint-Petersburg Russia Theatre Tickets
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Swan Lake The Hermitage theatre

Swan Lake Alexandrinsky theatre
Terms and Conditions

About Tickitnow.com

Our company has been selling theatre tickets since 1994 "off-line" .
Our website contains most up-to-date information about playbills of all major St. Petersburg ballet, operas, concerts and shows.
We are most experienced tickets agency in St.Petersburg and in Russia.
We are only tickets agency in Russia who offer exchange or return for tickets ordered without any commissions.
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Shopping with us is safe

Payments with a credit cards is made by forwarding to the site of electronic payment system - ASSIST (http://www.assist.ru/eng/). In ASSIST system payments security is provided by the SSL Protocol to transmit confidential information from client to ASSIST system server for further processing. Further information transmission is done via private bank networks of highest protection levels. Confidential data of client's card (details, credentials etc.) are collected and processed in the processing centre. Thus, we cannot get personal and bank data of a client including information about his/her purchases in other on-line shops.
Electronic Payment System

Security of information transmitted

To protect data from unauthorized access during transmission from client to server ASSIST system uses the protocol SSL 3.0, a server certificate (128 bit) has been issued by Thawte - a recognized certificate authority. You can check the authenticity of the certificate ASSIST.
After payment by credit card must keep a copy of the document evidencing the transaction.

Verified_Visa   Verified_MasterCard  

Payment methods accepted

Visa   MasterCard   Diner's Club   JCB  
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How to make order

1. Choose the date of performance on the calendar (at top-left of the site)
2. Select performance at the list of events and click "Order Now"
3. In opened window (shopping cart) choose the sit category and count of tickets
4. If it is all tickets you need click "Order now" else click "Continue" to close cart and select another event
5. If you are not registered in our web-site, fill your personal details
6. At the next step choose the type of delivery, fill the additional details and press "Next" button
7. If you want to pay order at this time click "Pay order" and follow the instructions on "Assist" side
8. Else press "Send prior request" and our managers will contact you in 1-3 days

Tickitnow.com Privacy Policy

Your personal information, such as your name, e-mail address, phone number, and shipping address is used only to send orders, and to inform you about your order status.
This information is completely confidential and will not be passed to any other party.

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Customer Service

E-mail:   service@tickitnow.com

Phones:   St.Petersburg, Russia: +7 (812) 327 14 14

Fax:   +7 (812) 327 14 14
Office address:
4 Konnogvardeysky
(entrance frov 3 Yakubovicha)
St. Petersburg, 190000

The legal address
"Maximilian" Open Company
office 101H
22-24, Nevsky
St. Petersburg, 191186
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Tickets delivery

Tickets will be delivered to you, when you arrive to St.Petersburg.

Our courier can deliver tickets to the place you will stay in St. Petersburg - hotel, hostel, apartment, etc;
Also we have office in the city centre, and you can pick up tickets at our office daily 9:00 am - 9:30 pm.

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Returns and Refunds

Returns and exchanges can be made not later that 2 weeks (14 days) before the performance.
You can always return tickets for full refund or change them for any other tickets. This exclusive is offer available only from Tickitnow.com
You can buy tickets with the discount and do not worry if your change your plans.
1. If your trip will be cancelled or you just decided not to go to the show, we will give you the full refund gladly.
2. If your plans are changed, you can change your tickets to any other tickets - to another date, or another show, or to another seats. You still have the discount that you got.
We do not charge you any commission for the exchanges. In case of new tickets will be less expensive that the ones you ordered, we will refund you price difference completely.
You can cancel your order within 1 minute - just call us or e-mail us.
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Tax Information

All prices at our website are final. You will not pay any additional fees, commissions, taxes, etc. above the listed prices.
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If you have any questions or concerns about purchasing tickets from TickITnow.com, please call us at +7 (812) 327-14-14 or mail service@tickitnow.com and we will be happy to assist you.
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2016 Tickitnow.com
Tickets to opera, to Mariinsky Theatre, to Kirov Ballet, to Mussorgsky Theater, to Mikhailovsky Theater, to Swan Lake, to Ballet in Saint-Petersburg, RUSSIA.